OERTZEN General Sales-, Delivery- and Warranty Conditions
Delivery Terms
Ex works / stock Ammersbek or works Hamburg, Germany. FOB charges extra.
Payment
Secured payment to be negotiated, either by pre-payment up to deliveries below an amount of € 25.000,00, or above this amount by irrevocable l/c. Costs of l/c or require bank warranties to be covered by the buyer.
Packing
Pallet packing with transparent skin in order to avoid stacking over the good’s pallet. Special or seaworthing packing requires additional costs to be covered by the buyer.
Warranty
Warranty time is twelve month (six month for two-shift operation) from de delivery to the end user, for stock material max. 15 months from delivery to the dealer/importer. Warranty covers the replacement of material that has become defective due to faulty material, improper construction or poor workmanship.
Reimbursement of labour costs is excluded. Warranty does not cover damage due to poor maintenance, abuse, freezing, improper or insufficient water- electricity- or fuel-supply, the use of demineralised or dirty water and/or excessively aggressive and/or corrosive chemicals and/or aggressive surrounding atmosphere and/or lubricants not approved by OERTZEN in written form.
Warranty does not cover wear parts (such as nozzles, seals etc.) and all plastic and elastomer parts including hoses.
Warranty parts must be returned F.O.C. to OERTZEN, and replacement will be returned to the warranty applicant after acceptance of the warranty claim at applicant’s costs.
In case warranty claims are rejected in written form, claimed parts will be destroyed after three months from warranty application and disposed of.
Headquarters
von Oertzen GmbH
Ferdinand-Harten-Straße 10
D-22949 Ammersbek / Germany
Telefon: + 49 40 604 11-0
Telefax: + 49 40 604 11-49
E-Mail: info@oertzen-gmbh.de
Managing Director
Stefan Eishold,
Patrick Graef
USt.- IdNr. DE254368626
AG Lübeck HRB 7584 HL
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