high pressure cleaners for industry and trade - terms and conditions - von Oertzen GmbH

OERTZEN General Sales-, Delivery- and Warranty Conditions

Delivery Terms

Ex works / stock Ammersbek or works Hamburg, Germany. FOB charges extra.

Payment

Secured payment to be negotiated, either by pre-payment up to deliveries below an amount of € 25.000,00, or above this amount by irrevocable l/c. Costs of l/c or require bank warranties to be covered by the buyer.

Packing

Pallet packing with transparent skin in order to avoid stacking over the good’s pallet. Special or seaworthing packing requires additional costs to be covered by the buyer.

Warranty

Warranty time is twelve month (six month for two-shift operation) from de delivery to the end user, for stock material max. 15 months from delivery to the dealer/importer. Warranty covers the replacement of material that has become defective due to faulty material, improper construction or poor workmanship.

Reimbursement of labour costs is excluded. Warranty does not cover damage due to poor maintenance, abuse, freezing, improper or insufficient water- electricity- or fuel-supply, the use of demineralised or dirty water and/or excessively aggressive and/or corrosive chemicals and/or aggressive surrounding atmosphere and/or lubricants not approved by OERTZEN in written form.

Warranty does not cover wear parts (such as nozzles, seals etc.) and all plastic and elastomer parts including hoses.

Warranty parts must be returned F.O.C. to OERTZEN, and replacement will be returned to the warranty applicant after acceptance of the warranty claim at applicant’s costs.

In case warranty claims are rejected in written form, claimed parts will be destroyed after three months from warranty application and disposed of.